SUPPORT 7 DAYS A WEEK
ANNUAL MEMBER - INDIVIDUAL
Includes ARMA membership: 12-months
Gain ARMA Member status
For Industry Professionals
Contact us for Group , Corporate or Academic memberships
Access -
Annual Membership fee is deducted off certifications via the Institute of Revenue Management.
ARMA member resource library with practical tips and how to steps
ARMA member resource video tutorial library
ARMA member forum, post a question or join a chat
First option to purchase tickets to the APAC Revenue Management Summit by ARMA both in-person and online. Member rates apply.
Digital Association membership credentials.
CERTIFICATE OF REVENUE MANAGEMENT FOUNDATIONS - THINK CHANGE GROW - 100% ONLINE
Begins: On-demand
Delivered online & self-paced
Volume of learning: 10-hours
Includes ARMA membership: 12-months
Gain ARMA Affiliate status on course completion
Contact us for a direct deposit option
Many operators feel overwhelmed trying to grow profit margins for their business and this is where revenue management techniques assist.
This course provides step-by-step training on the foundations of revenue and yield management and is industry-recognised as the entry level certification in revenue management.
This course is accommodation focused, however, the concepts taught can be applied to all business models where the optimisation of perishable inventory is required, such as an airline seat, cruise ship cabins, theatres, golf courses and advertising space.
Volume of learning: 10-15 hours, self-paced and supported 7 days a week.
ARMA is the preferred supplier of revenue management education for the Accommodation Association, Hospitality New Zealand and Tourism Industry Aotearoa
Become ARMA Level 1 certified today
Receive 12-months membership and ARMA Affiliate status under the Professional Membership Framework.
ADVANCED CERTIFICATE OF REVENUE MANAGEMENT - AMBITIOUS LEADER - 100% ONLINE
Registrations - Open to enrolments now
Delivered online over 10 weeks
Includes ARMA membership: 12-months
Gain ARMA Associate status on course completion
Contact us for a direct deposit option
Become ARMA Level 2 certified today
Receive 12-months membership and ARMA Associate status under the Professional Membership Framework.
The Advanced Certificate is 6 modules of the Masters Certificate. Should you wish to complete your Masters at a future date you will receive a credit for the Advanced Certificate modules.
Existing Members - view details in your member portal.
MASTER OF REVENUE MANAGEMENT CERTIFICATE - EXECUTIVE EDGE - 100% ONLINE
Registrations - Open to enrolments now
Delivered online over 30 weeks
Includes ARMA Membership: 24-months
Payment Plan: 2-part payment plan available
Gain ARMA Fellow status on course completion
You will develop revenue management and commercial leadership skills that will prove invaluable in the workplace and assist you in your career progression across a multitude of industries.
You will gain experience and in-depth knowledge of revenue management in an accommodation context and become a highly valued business leader.
This course is delivered 100% online by ARMA.
Become ARMA Level 3 certified today
Receive 24-months membership and ARMA Fellow status under the Professional Membership Framework.
Existing Members - view details in your member portal.
YIELDMAX ® SIMULATION by ARMA
Loved by industry for 8 years this interactive and engaging online training tool can support your academic hospitality and business degree programs. Cost effective, easy to use and facilitate and no locked in contracts.
Become an ARMA academic partner
Find out more about YIELDMAX ®
MYSTERY SHOPPER by ARMA
How you sell and present your property is just as important as the price point . Perceived value, retail psychology and an exceptional customer experience all drive conversions for your property . Sometimes you need to have fresh eyes with a revenue management mindset look at your business...
RM Magaizne by ARMA
Enjoyed by industry since 2014. RM Magazine is a professionally produced digital revenue management magazine published by ARMA and packed with revenue management focused content from a range of leading experts and ARMA partners. RM Magazine is released at the APAC Revenue Management Summit and then made available ongoing including past issues to our ARMA members and academic partners.
Our courses are
- Industry recognised and validated by industry testimonials
- Applicable to all sectors of the accommodation industry
- Self-paced learning
- Supported 7 days a week by ARMA
- Quality, engaging, interactive and user friendly
- Delivered 100% online
- Designed to upskill and with a practical focus
"My team attended a revenue management workshop with Melissa Kalan, and after applying some of the strategies learnt in training we have seen an increase in revenue well in excess of $100K. We have been yielding the same way for well over 10 years and never have we seen a spike in revenue quite like this. We are thrilled with the results"
- LORRAINE GOLIGHTLY, OWNER OPERATOR BIG4 BEACON RESORT
"We needed to source up to date expertise in hotel revenue management, and knew that ARMA has proven results and a vast experience in this area. I found Melissa’s personable, common sense approach combined with her extensive knowledge of the industry gave insight into ways to increase the hotel revenue."
- LYNNE CHEPANIDIS, BEST WESTERN PLUS
"Melissa was of great value to our accommodation group - identified very quickly significant opportunity and through clear communication, our team were able to implement efficiently & effectively. The gains we made, were significant - but more importantly the permanent changes that we made, have generated a great last return and helped facilitate recent successful expansion of our accommodation group".
- eoin loftus gaicd, ceo majestic hotels & chairman of tourism industry council, SA
"Thank you, Melissa and team, for an excellent two-day Summit, great speakers from the industry and a chance to meet market leading vendors/partners. No doubt, we are taking away a lot more than we had expected before coming up. Look forward to the next one"
- vic Namasivayam – General Manager Grand Papua Hotel
The Association
The Australian Revenue Management Association is our community of revenue management focused professionals and organisations from all over the globe coming together as passionate business professionals that value the importance of upskilling and training.
We truly believe it takes a team to build a business and drive your strategy. This team is your entire workforce from senior management to your front line and back of house staff. Every staff member is a revenue management ambassador for your organisation and through training you can uncover your next revenue strategy and commercial leader, and start succession planning.
The revenue manager journey is too often walked alone but once you’ve decided to unlock this way of thinking for yourself, your team or your entire organisation you will be amazed at how many revenue opportunities they uncover for your business.
Join and study with ARMA and be taken on an incredible user experience that equips you with the tools, training, support and guidance you need to confidently develop your revenue management skill set. We understand working professionals are busy people and so our training is flexible and self-paced, interactive and engaging and most importantly we support you 7 days a week.
So let's get started...
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